Legal

Privacy Policy

Last updated: February 2026

1. Information we collect

We collect the information you provide through our forms — such as your name, email, phone number, and practice name — when you request a strategy call, download a resource, or contact us.

2. How we use your information

We use your information to respond to inquiries, schedule and deliver services, and send communications you've consented to receive by SMS or email. We do not sell your personal information.

3. SMS and email consent

By checking the consent box on our forms, you agree to receive SMS and email communications from LaunchOD. You may opt out at any time by replying STOP to any SMS or using the unsubscribe link in any email. Standard message rates may apply.

4. Data retention

We retain personal information only as long as necessary to provide our services and comply with legal obligations. You may request deletion of your information at any time.

5. Third parties

We may use trusted service providers to deliver our Services (such as scheduling and form delivery). They are bound to handle your data responsibly and only on our behalf.

6. Healthcare data

We do not request or store protected health information (PHI) through this website. Please do not include patient health information in any form submission.

7. Your rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal information. Contact us to exercise any of these rights.

8. Changes to this policy

We may update this Privacy Policy from time to time. Continued use of the Services constitutes acceptance of the updated policy.

9. Contact

Questions about your privacy? Contact us at 519 Veneto Street, Lakeshore, Ontario N8L 0K4, Canada.